These Terms & Conditions govern the use of CTBET services by registered account holders residing in Australia. By creating an account, depositing funds, or placing wagers, you confirm acceptance of every clause set out below. We recommend reviewing this document carefully before proceeding with registration.
For clarity throughout this agreement:
This document applies to Australian residents aged 18 years or older. CTBET does not offer services to minors, and any account suspected of belonging to an underage individual will be closed immediately, with deposited funds returned to the original payment source.
Each account holder must provide accurate personal information during registration, including full legal name, date of birth, residential address, and a valid contact email. Only one account per person, household, IP address, or shared device is permitted.
CTBET conducts Know Your Customer (KYC) checks in line with Australian regulatory standards. Verification documents may be requested at any stage, including:
Failure to complete verification within 30 days of a request may result in account suspension and withholding of pending withdrawals until compliance is achieved.
All financial transactions are processed in Australian dollars unless otherwise specified at the time of deposit. Account holders must use payment methods registered in their own name. Third-party payments are not accepted and will be reversed.
Minimum and maximum transaction limits apply per payment method and are displayed at the cashier. Withdrawal requests are processed after standard security checks, which typically take up to 72 hours. The funds then reach the account holder according to the processing time of the chosen method.
CTBET reserves the right to cancel transactions that show signs of fraud, money laundering, or breach of these Terms & Conditions.
Promotional credits, free spins, and loyalty rewards are subject to specific terms published alongside each offer. General rules include:
We may decline or withdraw promotional access at our discretion where misuse is identified.
CTBET supports responsible play in accordance with the National Consumer Protection Framework for Online Wagering. Account holders may activate the following tools at any time:
If gambling stops being enjoyable, contact Gambling Help Online or speak with our support team to arrange the appropriate restrictions.
The following activities constitute material breach of this agreement:
Breach may lead to account closure, confiscation of winnings, and reporting to relevant authorities.
All trademarks, software, game content, graphics, and written material published under CTBET remain the property of the brand or its licensed suppliers. Reproduction, distribution, or modification without written permission is prohibited.
CTBET is not liable for losses arising from internet disruptions, third-party payment delays, force majeure events, or actions outside our reasonable control. Games are provided "as is", and account holders accept the inherent risk of wagering real money.
Complaints should first be directed to our customer support team. If a resolution cannot be reached within 14 days, the matter may be escalated to the relevant Australian gambling authority responsible for our licensing jurisdiction.
We may revise this agreement to reflect regulatory updates, operational changes, or new service features. Account holders will be notified of material changes through registered email or via the account interface. Continued use of services after the effective date constitutes acceptance of the revised version.
